Give customers a clear answer and staff a record they can check.

Confirm the commercial details

Agree the seller, customer locations, approved NOK or other currency displays, invoice details, payment terms and refunds. Your finance team and qualified advisers decide tax and accounting requirements.

Use the provider approved for the business

Confirm account eligibility, supported transactions, fees and settlement directly with the provider. Use authorised test access before relying on a production integration.

Handle delays and mismatches

Keep pending, confirmed, failed and refunded states clear. A second click or delayed provider message should not create a second order. Give staff a way to match the order, provider reference and accounting record.

Test the cases that need support

Check interrupted checkout, delayed confirmation, declined payments and refunds. Name the person who handles unmatched records and disputes.

The Norges Bank payment-system pages and Norwegian Tax Administration remote-service page are starting points for your reviewers' questions. Discuss a payment flow.