Plan around the people who will use the service.

Language and content

Agree whether Bokmål, Nynorsk, English or another language is needed. Name the reviewer and the person who keeps approved content up to date. Test long labels and Norwegian characters across forms, search, messages and documents.

Formats and transactions

Use approved fictional examples for dates, addresses, names and currency displays. If payments are involved, confirm provider support, refunds, receipts and the information your finance team needs.

Privacy, access and support

Agree the information collected, staff access, approved tracking choices and the person who handles a request or incident. Confirm eligibility and test access directly with any identity or other specialised provider used by the project.

Check the important task

Test keyboard use, readable status, missing information, interrupted connections and help after failure on representative devices. Agree review hours instead of relying on a fixed time-zone assumption.

Use the official starting points with your responsible reviewers, or describe your users and project.